Learning Resources
Guides, tutorials, sample apps, videos, and learning paths to master the Freshworks platform — from your first app to advanced integrations.
Showing 9 of 14 resources
Build Your First Freshworks App with AI
The definitive getting-started tutorial. Use Freddy AI Copilot to go from zero to a published Freshdesk sidebar app in under 15 minutes.
- Freddy AI
- Freshdesk
- FDK
Build a React app
Build a Freshworks app using the React starter template, then customize the UI and configuration step-by-step.
- Foundations
- React
- Platform
Hello World! Crafting Your First Freshworks App
Begin your app development journey with our practical guide. Create from the ground up — no prior Freshworks app experience needed.
- Foundations
- Platform
Octocat Service app
Build a complete app on the Freshworks Developer Platform by integrating with GitHub.
- Intermediate
- Freshservice
URL Shortener over Modules
Learn to build a global app using a URL shortener use case.
- Intermediate
- Platform
Build integration with Asana and GitHub using OAuth-based authorization
Build an app that integrates with multiple third-party applications using OAuth with Asana and GitHub.
- Intermediate
- OAuth
- Platform
Make API request
Build an app that creates a ticket via API request authenticated with Basic authentication and OAuth.
- Intermediate
- REST APIs
- OAuth
App Setup and External events
Step-by-step tutorial to understand app setup and external events on the Freshworks Developer Platform.
- Intermediate
- Platform
Building Dynamic Installation Pages
Use iparam callbacks to enhance validation and make standard installation parameters more dynamic.
- Intermediate
- Platform