This document outlines all the rate limits and constraints of the platform and its features.
| Feature | Scope | Limit | Is it extendable? | Extended on |
|---|---|---|---|---|
| External events | Requests from third-party services | 250 requests per minute | Yes | Per installation |
| Incoming payload size from third-party service | 100 KB | No | N/A | |
| Execution time | 20 seconds | Yes, up to 30s | Per app | |
| Scheduled events | Number of one-time events per app installation | 1000 | No | N/A |
| Number of recurring events per app installation | 1 | No | N/A | |
| Payload size for data | 4 KB | No | N/A | |
| Execution time | 20 seconds | Yes, up to 30s | Per app | |
| Server Method Invocation (SMI) | Number of invocations | 50 requests per minute | Yes | Per installation |
| Maximum size of the payload | 100 KB | No | N/A | |
| Execution time | 20 seconds | Yes, up to 30s | Per app | |
| Product events | Maximum size of the payload | 256 KB | No | N/A |
| Execution time | 20 seconds | Yes, up to 30s | Per app | |
| App set-up events | Execution time | 20 seconds | Yes, up to 30s | Per app |
| Request method | Number of requests | 50 requests per minute | Yes | Per installation |
| Number of request templates | 100 | No | N/A | |
| Execution time | 15 seconds | Yes, up to 30s | Per app | |
| Maximum size of the request payload | 100 KB | No | N/A | |
| Maximum size of the response payload | 6 MB | No | N/A | |
| Key-value storage | Number of operations combined (set/get/delete) | 50 requests per minute | Yes | Per installation |
| Maximum length of the key | 60 characters | No | N/A | |
| Maximum size of key and value combined | 40 KB | No | N/A | |
| Lambda for events | Memory (RAM) | 128 MB | Yes | Per app |
| CPU | 1 vCPU | Yes | Per app | |
| FDK | Packed dist file | 5 MB | No | N/A |
| Size of an individual file in the app directory | 2 MB | No | N/A | |
| Apps | Custom | 25 | Yes | Per account |
| Freshworks | Unlimited | N/A | N/A | |
| External | Unlimited | N/A | N/A | |
| Serverless log retrieval | Timeline of search | Logs from a single day within the last 30 days. | No | N/A |
| Number of entries retrieved | Up to 5000 | No | N/A |