Build apps, publish to the Marketplace, and earn recurring revenue.
What is the Paid Apps Program?
A platform for developers to monetize their apps through the Freshworks Marketplace.
What you get:
- Access to 75,000+ Freshworks customers
- Built-in payment processing and billing
- 80/20 revenue split (you keep 80%)
- Marketing exposure via Marketplace
- Developer support and resources
Who can join:
Anyone with a Freshworks developer account — individuals, companies, agencies.
How It Works
Build → Submit → Review → Approved → Published → Customers Install → Earn RevenueSubmission & Review Checklist
Your app is reviewed for:
- ✅ Functionality - Works as described
- ✅ Security - Data handled safely
- ✅ UX - Intuitive and polished
- ✅ Code Quality - Well-structured
- ✅ Documentation - Clear setup instructions
Pricing Models
| Model | Description | Good For |
|---|---|---|
| Subscription | $X/month or $Y/year | Most apps (recurring revenue) |
| Tiered | Basic ($10) / Pro ($25) / Enterprise ($50) | Apps with multiple feature sets |
| One-time | Single payment, lifetime access | Simple utility apps |
| Freemium | Free basic + paid premium | Customer acquisition strategy |
Popular pricing: $10-50/month for most integration/productivity apps. Offer 7-14 day free trials to increase conversions.
Revenue Split
| App Price | Your Share (80%) | Freshworks (20%) |
|---|---|---|
| $25/month | $20/month | $5/month |
| $100 customers | $2,000/month | $500/month |
Payouts are monthly, typically within 30-45 days.
Popular Paid App Categories
Integration Apps ($10-50/mo) - Connect Freshworks with CRM, project mgmt, comms tools
Productivity Apps ($5-30/mo) - Time tracking, automations, bulk operations
Data Enrichment ($15-75/mo) - Lead scoring, company lookup, validation
Analytics ($20-100/mo) - Custom reports, dashboards, insights
Enterprise Solutions ($100+/mo) - Complex multi-product integrations