Content Outline

As part of our commitment to provide best-in-class developer experience, we have launched a AI-powered companion for app developers, Freddy AI Copilot for Developers. It provides seamless app development within the Freshworks ecosystem. In this guide we will walk you through the essentials of using prompts to interact with Freddy AI Copilot for Developers and receive context-specific answers to fuel your development journey.

This guide includes following sections,

  1. Prerequisites
  2. Understanding Prompting Options
  3. Understanding input prompts and common pitfalls
  4. Understanding Freshworks Context
    1. Freshworks terminologies
    2. App structure
  5. Prompt Examples and Use Cases
    1. Prompting guidelines
    2. Conversation to code prompts
    3. Use case to code prompts
  6. How to optimise your interaction
    1. Do's and Don'ts
    2. Understanding token consumption
  7. What's next?

Let's get going by understanding the prerequisites!